Tufts Health Plan6.4.1 - App Store

Welcome to the Tufts Health Plan member mobile app for Commercial and Senior Plan members.

Once you complete the initial registration on your phone, this app will allow you to perform the following functions:
1. View Claims: including claims summary information, individual claim detail and your cost-share, if applicable.

2. View Plan Limits and Accumulations: including your plan’s specific benefit plan limits, such as deductibles, out-of-pocket maximums and visit limits.

3. View Cost and Benefits: including your plan’s specific benefits and detailed benefit types, such as routine medical services (e.g. immunizations or primary care), pharmacy or DME (durable medical equipment).

4. View Referrals: if your plan requires referrals, you can view them along with any limits.

5. ID Card: View, email or fax your ID card.

6. Provider Search: Quickly find network providers that participate with your plan

7. Treatment Cost Estimator: Get out-of-pocket cost estimates for procedures based on your health benefits and claims.
We designed and developed the app using input and feedback directly from our members. If you have suggestions for additional functions, we’d love to hear them! Call Member Services at the phone number listed on your Member ID Card.

Version History Enhancements and bug fixes 6.4.1 Jun 27 Enhancements and bug fixes, including the ability to make premium payments online for Medicare Preferred products 6.4.0 Mar 27 Various enhancements and bug fixes. 6.3.0 Jan 24 Enhancements and bug fixes, including:
- Displaying Plan of Care documents for applicable products. 6.2.0 12/13/2025 Various enhancements and bug fixes 6.1.0 09/27/2025 Various enhancements and bug fixes 6.0.3 02/24/2025 Various enhancements and bug fixes 6.0.2 02/14/2025 Various enhancements and bug fixes 5.0.2 09/27/2024 Enhancements and bug fixes, including preparation for a new Health & Wellness partner. 5.0.0 03/11/2024 Enhancements and bug fixes, including:
- Contact Us page updates
- Allow users to zoom in on Id card's full screen page 4.0.2 12/09/2023 Enhancements and bug fixes, including:
- Added new questions to the personal information questionnaire on the Manage My Account page. 4.0.1 09/29/2023 Enhancements and bug fixes, including:
- Corrected a a bug in the display of the subscriber's address
- Removed outdated pharmacy content
- Enabled confirmation email when changing member's PCP 4.0.0 06/23/2023 Enhancements and bug fixes, including:
- Setting deductible and out-of-pocket default displays to expanded view
- Modifications to member ID card functionality
- Enhancements to biometric login processes
- Benefit and copayment modifications for Medicare members 3.0.0 03/31/2023 Bug fixes. 2.1.0 02/27/2023 Enhancements and bug fixes, including the ability to login with your device's passcode. 2.0.0 12/09/2022 Enhancements and bug fixes, including preparation for a new Health & Wellness partner. 1.2.0 12/22/2021 - More integrated experience with Telehealth by Teladoc (when applicable).
- Expanded access to include Tufts Health Public Plans Rhode Island products.
- Bug fixes. 1.1.9 03/19/2021 Enhancements and bug fixes. Including:
- Corrected issue with opening PDFs
- General performance improvements 1.1.6 09/18/2020 Expanded access to include Tufts Health Public Plan Massachusetts products:
- Tufts Health Direct
- Tufts Health Together
- Tufts Health Unify
- MassHealth MCO
- Accoutable Care Partnershihp Plans 1.1.5 07/17/2020 *Enhancements and bug fixes. Including:
- Change Primary Care Provider (PCP)
- Edit/Add Account information (change password, mobile phone number, security questions, eDelivery preferences)
- Direct link to Telehealth by Teladoc (when applicable)
- Health and Wellness resources, including a Wellbeing Assessment, recipes, videos and trackers
- HealthEquity HRA, HSA and FSA account access (when applicable)
- Access to MyPrescription Shopper, to get savings on prescriptions (when applicable)
- View Tax Forms (1099-HC, 1095-B)
- Major Performance improvements 1.1.4 06/19/2020 *All members now view:
- Status of Prior Authorizations and Inpatient Notifications

*Members with a Medicare plan can also view:
- Coverage Decisions

*Bug fixes and performance improvements 1.1.3 03/20/2020 *All members now view:
- Status of Prior Authorizations and Inpatient Notifications

*Members with a Medicare plan can also view:
- Coverage Decisions

*Bug fixes and performance improvements 1.1.2 06/28/2019 Bug fixes. 1.1.1 05/17/2019 Improved speed and performance of the Find a Doctor feature 1.1.0 05/04/2019 *Members now have access to the following new feature:
- Referral Information and Limits

*Updates to Pharmacy Single Sign-On
*Bug fixes and performance improvements 1.0.9 03/22/2019